Water Filter Pitcher

How to use the water pitcher filter date dials

How to use the date dials on your water pitcher filter The Filter Life Indicator — the pair of dials on the pitcher lid — is a simple reminder system that helps you track when your filter cartridge is due for replacement. Setting it correctly after each cartridge change means you'll always know when your water is being filtered by a fresh cartridge. What date should you set? Set the dials to a date 3–4 months in the future. This reflects the expected lifespan of the cartridge under typical household use. If you use the pitcher heavily — filling it multiple times a day or for a larger household — set the reminder closer to 3 months. For lighter use, 4 months is appropriate. Remember: the cartridge should also be replaced if you reach 80 gallons of filtered water before the date you've set. How to set the dials The Filter Life Indicator has two dials: one for the month and one for the day. - To set the month: roll the LEFT dial upwards until the correct month appears in the window. - To set the day: roll the RIGHT dial upwards until the correct day appears in the window. NOTE: the day dial doesn't show every date — it increments in steps of 2 to 3 days. Select the nearest available date to your target. The dials feel stiff or won't turn The dials are designed to be slightly stiff — this is intentional, and prevents them from being accidentally moved during everyday use or when cleaning the lid. The dials also only rotate in one direction (upwards), so if you've gone past the date you want, continue rolling all the way around rather than trying to reverse. If the dials are very difficult to move the first time — which can happen on new pitchers — apply a small drop of dish soap to the dial surface and work it in gently. This reduces friction and will make subsequent adjustments easier without affecting the mechanism.

The Pitchers Handle is Leaking Water

Water leaking from the bottom of the pitcher handle If you notice water dripping from the bottom of the pitcher handle, this is almost always caused by overfilling the pitcher above the reservoir line — and it's by design, not a fault. Why this happens The pitcher is built with a deliberate drainage channel inside the handle. If unfiltered water in the Reservoir overflows the top of the Reservoir unit, the excess water runs down into the handle cavity and exits at the bottom. This drainage is intentional. Without it, any overflow would collect inside the sealed handle space — a dark, damp environment where mould and bacteria can form. The drainage channel keeps the handle clean and prevents any standing water from building up inside the structure. When else this can happen The same drainage can occur when you tilt the pitcher to place it into the fridge — if the Reservoir is filled close to its maximum capacity, tilting the pitcher can cause water to slosh over the edge of the Reservoir and into the handle channel. To prevent this: fill the Reservoir to just below its maximum line, and leave a little headroom before refrigerating. If the handle drainage happens regularly, it's a reliable sign the pitcher is being filled slightly too full.

The water filter lid does not sit flat

The pitcher lid doesn't sit flat If the lid of your water pitcher is sitting at an angle, rocking, or not closing flush with the pitcher top, the cause is almost always the Reservoir unit being inserted the wrong way round. Why this happens The Reservoir — the upper section that holds unfiltered water — has two ends that look similar but are slightly different shapes. One end has a small tab, and one doesn't. The pitcher housing is designed to accept only one orientation: tab aligned with the handle. If the Reservoir is inserted tab-end first in the wrong direction, it sits fractionally higher on one side, which prevents the lid from seating correctly. How to fix it 1. Remove the lid from the pitcher. 2. Lift the Reservoir unit straight up and out of the pitcher. 3. Inspect both ends of the Reservoir and locate the small tab — it's a subtle raised section on one end of the rim. 4. Orient the Reservoir so the tab aligns with the pitcher's handle, then lower it back into the pitcher. It should drop in evenly and sit flush. 5. Reattach the lid. It should now close flat and level. If the lid still doesn't sit flat after correcting the Reservoir orientation, contact us and we'll take a look.

How to Change the Water Filter Pitcher Cartridge

How to replace the water pitcher filter cartridge Replacing the filter cartridge in your aquabliss water pitcher is a straightforward process that takes around 15 minutes, including the soaking time. Follow the steps carefully — the soaking and flushing steps are important for making sure your water tastes clean and clear from the first use. How long do the XL cartridges last? Each XL filter cartridge is designed to last up to 80 gallons or 4 months — whichever comes first. Usage varies significantly between households. If you fill and filter the full pitcher multiple times a day, or use the pitcher as your primary drinking water source for several people, you may reach the 80-gallon limit before the 4-month mark. If you notice the filtration slowing down or a change in water taste before 4 months, it's likely time to replace the cartridge. Step-by-step: how to change the cartridge IMPORTANT: always use cool or room temperature water throughout this process. Hot water can damage the filter media inside the cartridge. 1. Wash your hands before handling the new cartridge. 2. Remove the new cartridge from its sealed packaging. 3. Fill the pitcher base with cool or room temperature water and place the cartridge upright in the water. Leave it to soak for 10 minutes. This activates the filter media and removes any residual carbon dust before the cartridge goes into use. 4. After soaking, remove the cartridge and rinse the top surface under running water for 10 seconds. 5. Press the cartridge firmly down into the tube at the base of the Reservoir unit until you feel it seat securely. A poor seal here can allow unfiltered water to bypass the cartridge. 6. Attach the Reservoir lid. 7. Fill the Reservoir with cool or room temperature water and allow all of it to filter through into the pitcher below. This first filtered water should be discarded. 8. Refill the Reservoir and allow it to filter through again. Discard this second batch as well. 9. The third batch of filtered water is ready to drink. Once your new cartridge is installed, set a reminder by updating your filter date dials: How to use the date dials