Getting help with your aquabliss product
Our Knowledge Base is designed to answer your questions as quickly and clearly as possible. We cover everything from step-by-step installation guides for every product type, to troubleshooting leaks, to understanding your water quality — and everything in between.
What's covered in the Knowledge Base
Installation guides for all shower filters, handheld showers and fixed shower heads. Cartridge replacement instructions. Troubleshooting guides for common issues including leaks, reduced water pressure, discoloured water and filter effectiveness. Shipping, delivery and returns information. Water quality guidance including chlorine, chloramine and TDS testing.
No tools needed
All aquabliss products are designed for self-installation — no specialist tools or plumbing knowledge are required. Every product is built to fit standard shower fittings straight out of the box, and most installations take under 5 minutes. If a step isn't clear, our video guides walk through each process in real time.
Still need help?
If you can't find what you need in the Knowledge Base, contact our support team directly. We're here to help with everything from installation questions to product recommendations, and we'll respond as quickly as we can.